Privacy Policy

At ENSOKAI, an in-house creative and digital practice of RCSK Skill Academy, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect through our website, why we collect it, how we use it, and the choices available to you.

By using our website or submitting an inquiry through our contact form, you acknowledge that you have read this Privacy Policy.

1. About ENSOKAI

ENSOKAI is a creative and digital practice offering services such as brand strategy, visual identity, web design, UI/UX design, SEO, digital marketing, creative campaigns, motion graphics, and AI-assisted creative production.

For privacy-related questions, you can contact us using the details provided at the end of this policy.

2. Personal Information We Collect

When you submit an inquiry through our contact form, we may collect the following information:

• Full Name: To identify you and address your inquiry.

• Email Address: To respond to your message and communicate about your requirements.

• Phone Number: To contact you regarding your inquiry when appropriate.

• Company Name: To understand the business you represent and its requirements.

• Message and Project Details: To understand your needs, questions, and requested services.

Please avoid including passwords, financial account details, government identification numbers, or other sensitive information in the contact form.

We may also process limited technical information, such as IP address, browser details, device information, and website usage data, where these are collected by our hosting, security, or analytics tools.

3. How We Use Your Information

We use personal information for specific and legitimate purposes, including:

• Responding to inquiries and contact requests.

• Understanding your project requirements.

• Discussing requested services, proposals, estimates, and potential collaborations.

• Communicating about an ongoing project or business relationship.

• Maintaining website security and preventing spam, misuse, or fraudulent activity.

• Maintaining business records and meeting applicable legal obligations.

We will not use your contact inquiry details for unrelated purposes without an appropriate lawful basis.

We will not send promotional communications merely because you submitted a contact form. Where required, we will obtain separate consent for marketing communications.

4. Consent and Your Choices

Where consent is the basis for processing your personal data, we will seek consent in accordance with applicable data protection law.

You may withdraw your consent by contacting us at the email address listed below. Withdrawal does not affect processing that was lawfully carried out before the withdrawal. We may retain limited information where retention is permitted or required by law.

You may choose not to provide certain information. However, we may be unable to respond effectively to your inquiry if the information needed to understand or address it is unavailable.

5. How We Share Your Information

We do not sell your personal information.

We may share relevant information with trusted service providers where necessary to operate our website or respond to your inquiry. Depending on the tools actually used by ENSOKAI, these providers may include:

• Website hosting and infrastructure providers.

• Business email and communication services.

• Contact management or customer relationship management systems.

• Security, spam prevention, and website analytics providers.

Such providers should process personal information only for appropriate purposes and under applicable contractual, security, and legal requirements.

We may also disclose information where required by law, a valid legal process, or a competent authority.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, manage relevant business communications, resolve disputes, and comply with applicable legal obligations.

For example, contact inquiries may be retained while we respond to your request and for a reasonable period afterward where necessary for follow-up or record-keeping.

When personal information is no longer required, we will take appropriate steps to delete it or otherwise dispose of it securely, subject to applicable legal requirements.

7. Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include access controls, appropriate system security, and secure handling of website submissions.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Where a personal data breach occurs, we will take the steps required by applicable law.

8. Cookies and Similar Technologies

Our website or its service providers may use cookies or similar technologies for essential website functionality, security, preferences, or analytics.

Where consent is legally required for a particular technology, we will seek the appropriate consent before using it.

You can also manage cookies through your browser settings. Disabling certain cookies may affect some website features.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. Those services operate under their own privacy policies and practices.

We are not responsible for the privacy practices of independent third-party websites. We encourage you to review their policies before providing them with personal information.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Obtain information about the personal data we process about you.

• Request correction or updating of inaccurate or incomplete information.

• Request erasure of personal data where applicable.

• Withdraw consent where processing is based on consent.

• Raise a grievance concerning our handling of your personal data.

• Nominate another individual to exercise your rights in circumstances permitted by law.

To exercise an applicable right, contact us using the details below. We may need to verify your identity before acting on a request.

We will handle requests within the time limits and through the procedures required by applicable law.

11. Children’s Privacy

Our contact form and business services are intended for people contacting us about professional, business, or creative requirements.

Please do not submit a child’s personal information through our website unless you are authorised to do so and the collection is lawful. Where applicable law requires parental or guardian consent or other safeguards, we will comply with those requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our practices, services, technologies, or legal obligations change.

The latest version will be published on this page with an updated revision date. We encourage visitors to review it periodically.

13. Contact Us

For questions, privacy requests, or grievances concerning your personal information, please contact:

ENSOKAI
An in-house creative and digital practice of RCSK Skill Academy

Email: info@ensokai.com
Phone: +91 98139 84708
Address: NH-19, Delhi Mathura Road, Near Saraswati Mahila Mahavidyalaya, Palwal, Haryana – 121102, India

Please use the subject line “Privacy Request” when contacting us about your personal data.